Sign in to contact user • Jan 07, 2020. Gougers, they took advantage. The technicians who helped out with this job were very professional, courteous, & helpful. Someone came out and quoted us $1019 to replace it. Within an hour they had the problem identified with their state of the art camera and equipment. I called them to open a clogged pipe in the kitchen sink. Review #1475709 is a subjective opinion of poster. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. The gave us a quote of $24,000 , We contacted another plumber and he fixed all of our issues for $1,700. If I could give Rooter Hero minus 10 stars I would! Id rarher pay more for the piece of mind especially when it comes to my plumbing. We will definitely call Rooter Hero if we ever have plumbing issues again! Now rather than coming out and taking care or checking on the issue they told him it would need the same repair over the phone. Great work done by the team at Rooter Hero! I am elderly and feel that I am being taken advantage of!! I had another company inspect under our home and they said that all that we needed was significantly less repairs and bid $1700. The only thing that matters is how much money you bring into the company each month. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. Blog article, Over charge for shower cartridge installation. Phone 480-351-0043. CrewcutTV Recommended for you. Compare Rooter Hero Plumbing and Empire Plumbing pros and cons using consumer ratings with latest reviews. Rooter Hero Plumbing’s Dispatch and Technician Tony were on point from my experience. He included a six-year warranty and great service plan for my water heater. Share Report. Even a referral would be appreciated. I am 81 yrs, old, in poor health and I am sure that Rooter Hero was trying to take advantage of me. The response was that he signed a contract and they felt there was no problem with how the job was handled. I am 81 yrs. Pissed Consumer © 2021 All 480-696-1111. I call the Project Manager, but no results from him. Took advantage of my wife & tried to get us to sign ANOTHER $17k... January 2019 Rooter Hero did plumbing in my house. Review #1474942 is a subjective opinion of poster. They made an attempt to unclog the toilet except it took removing it to complete the job. (shame on them). Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. I called several plumbing companies for fair pricing. Write a review about Rooter Hero Plumbing. Wish I could give more then 5 stars. Also, two weeks before writing this review, I sent them a note AND called asking that a representative of Rooter Hero call me. 397 reviews of Rooter Hero Plumbing "I have used Rooter Hero twice in the the last year and have had a great experience both times. See BBB rating for this plumber in Phoenix, AZ. Company has competitive rates. Their plumber said that it was better to not use a cutter/blade on the end of the snake because "if you cut the roots out of the line, they will grow back even faster, just like cutting hair." He said the part alone cost $600. Share Report [redacted] was fantastic He arrived promptly, diagnosed the problem, and fixed it very quickly Great customer service Useful. K. N. Sign in to contact user • Jan 05, 2020. Do not trust. They snaked the drain (77.00 special) and told us it was blocked and they needed to run a camera through it, for an additional fee of 275.00 dollars we agreed and they came in and said that tree roots had grown through the pipe. He called for backup and the needed equipment and had everything fixed within 2 hours! Not the lowestand definitely not the highest. Review #1352805 is a subjective opinion of poster. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. They only told him the price after the job was done. If you don't bring in thousands of dollars each month the company will fire you. © 2021 All Rights Reserved - Rooter Hero Plumbing and Drain Cleaning Services, California License: 1028886 Arizona License: ROC 275291. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. I called after finding out about this to see if they would like to make things right and make an adjustment. I finally fixed the problem by spending $2000.00 to relay the shower floor. The technicians were extremely professional; no messes left! We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Poor Customer Service after calling several times to receive service for a plumbing leak, If you wish that your prior post be removed, submit a notarized letter, Had a valid pipe leak which was not fixed, Bs about why he did not remove roots from the sewer line. Rooter Hero plumbing literally quoted us more than 10 times what another company charged, and lied to us about the cost of the part. Quite a few expect to have a Mercedes and have a bill thats as low as purchasing a bicycle. Rooter Hero is bad business for anyone, especially the bald Josh guy who said he had plenty of experience and knew nothing about fixing the shower drain. We called Rooter Hero when our kitchen sink pipes backed up, and we’re so glad we did! The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Thank You for Your Reply! I'd love to meet the person who did your shower floor for only 2000! Nick spent ample time explaining my water heater and answering many questions. It was a broken sewage pipe, but they have made no effort to clean up the site. Same day service and extremely professional, courteous, and knowledgeable. Specialties: Drain & sewer repair and replacement Emergency residential and commercial services water heaters, tankless leak detection fixture installation and repair New construction Hydro jetting Sewer lines License# 1028886 Click on customers' name to read the reviews right on google.com. Had a plumbing emergency. We recommend getting 3 quotes for any construction project. We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Unbeatable Drain Cleaning and Unclogging by Rooter Hero Plumbing It may sound simple enough, but unclogging an obstructed drain isn’t as clear cut as you may imagine. We called Rooter Hero and they were the worst. Tony isn’t your average Joe plumber his knowledge, experience and drive makes him one of a kind technician. I was luckier than most, as they only got me for $77.00. People always want their plumbing fixed but never like the price to have it done right the first time. We said no thanks. They came to my "rescue " @ 8:30 pm when called for my sewer backup problem. The algorithm is subject to change in future. JohnDole. The technician Danny was … 109 reviews from Rooter Hero Plumbing employees about Rooter Hero Plumbing culture, salaries, benefits, work-life balance, management, job security, and more. Review #1474933 is a subjective opinion of poster. Review #1706122 is a subjective opinion of poster. Plumbing - High-Rise Condominium Project - Duration: 9:03. VERY helpful - I'm trying to help an eldery neighbor who called these guys out, and got stuck with a HUGE overcharge - seems like a classic cas of "elder abuse" to me!!! The owner does not care about his employees. A. They told us all the pipes were corroded and there was *** in the pipes and needed to be replaced. Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. they wanted to charge me $24,000, saying that all sewer and water pipes under our double wide mobile home needed to be replaced. of age and very ill. SHAME on ROOTER HERO for taking advantage of the aged and ill people, M. E. Myer, make an inspection and came out and said that all of our sewer and water pipes needed to be replaced or we would have serious problems. We’ve been having drain issues for months and have used a couple companies. Reply. What can we help you with? We felt taken care of. As a result, she broke two bones near her hip and had to have surgery. Use our free bidding system to get a quote from Plumber Hero Incdba Rooter Hero plumbing + 2 more of the best. I would absolutely recommend them and will be using them for any future plumbing needs! The price level of this organization is high according to consumer reviews. Find the best companies in Plumbing category: Empire Plumbing and Rooter Hero Plumbing, Empire Plumbing vs Weltman Home Services, Rooter Hero Plumbing vs Plumbforce Direct Rights Reserved, You Are About to Contact PissedConsumer.com. We had someone from another company come out a replace the part for $100. User's recommendation: somone else with more details. 12-2018. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. They taught me a good lesson. I myself with no license wouldnt even touch the job for less than 3000 especially if having to fix the drain and make the correct tie ins to the walls for a liner. (...yeah, well the best plumbers I've hired over the past 20 years all removed roots when they clogged sewer lines.) What kind of warranty were you given? Rooter hero may clean drains, but they know nothing about finding leaks. Rooter Hero Plumbing 6 views. *Call us today, we're just a phone call away! Manuel was very professional and I would recommend rooter hero to anyone. Highly recommend Jeremy and Mike!! Rude Management. I had Rooter Hero at my residence back in July 2019 to re-pipe my cold water with Pek piping, new water heater, filtration system, Etc and spent close to $25,000 for the job. We didn't have the money so we did it ourselves. Our pressure vacuum breaker was leaking, so I contacted Rooter Hero to fix it. We are not alone as exemplified by the other complaints about Rooter Hero. Read complaint about ROOTER HERO 2326 N Batavia St Ste 103, Orange, CA. We were lucky to have him arrive within 20 minutes and get the water back on for all the residents. I appreciate his honesty." I would like to know what I can do to get this project finished. 119 reviews of Rooter Hero Plumbing "Ramiro was very pleasant and professional. Thank you very much! He then quoted us a price of $28,000 to replace all the pipes! In other words, they have abandoned me!! We are offering emergency hydro-jetting drain cleaning, trenchless sewer repair, water heater installation, water leak detection and repair, toilet installation, garbage disposal replacement, and repair. Review #1560236 is a subjective opinion of poster. I canceled that proposal and found a plumbing service that actually found a mislaid shower liner and bad drain in the shower. Review #1474909 is a subjective opinion of poster. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Rooter Hero Plumbing ranks 21 of 289 in Plumbing category. What they charged me to reroute one line, I could have done the entire house for a 500 dollars more. Review #1496491 is a subjective opinion of poster. Israel was awesome and quickly assessed what was needed to fix our issue. I left a phone message explaining my frustration with the diagnosis by Jose and his manager Josh. 0 Reviews of Rooter Hero Plumbing. Why over charge seniors? Technician claimed there was an obstruction and … We will be reporting your company to the appropriate consumer and legal fraud sources. Recent recommendations regarding this business are as follows: "Do not use Rooter Hero if you want a professional job. Jan 20, 2012 CHARGED ME TWICE. Still not settled. Haven’t gotten the issue resolved because we felt nickled and dimed. Address 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 3707 East Southern Avenue Suite 101, Mesa, AZ 85206 They arrived within an hour of my call for help. These guys are con artists. Phone number: (714) 421-4911. They told me the job would be done in 3 days and it took 7 days due to disorganization and lack of planning. BBB Accredited Plumber since 10/24/2019. Our plumbing team is fully licensed and insured to handle all of your commercial and residential plumbing problems. My grandfather is on a fixed budget and the way wipe out nearly half of his savings for repair of 20' of 2" line is absolutely unbelievable. Pros " Rooter Hero is growing which gives people like me opportunities to advance " (in 7 reviews) " There is six of us on the team and it feels like a family away from home " (in 2 reviews) Called Rooter Hero Plumbing in Phoenix arizona area to snake a blocked kitchen sink in november of 2016. I was also very appreciative that they wore masks while they were in my home. They taught me a good lesson. Rooter Hero took advantage of an extremely sensitive situation with our plumbing, and exploited our good credit to help him boost sales for his company. Working for rooter hero is the worst company I've ever worked for. They sell you a "bill of goods" and then leave you high and dry. Do you have something to say about Rooter Hero Plumbing? Crickets. The technicians are courteous,clean and knowlegeable. For more information about PissedConsumer check out our I see so many reviews on people complaining about having their stuff done the correct way and the price it takes to have years of plumbing free problems. Today, Rooter Hero provided prompt customer service and response time. See BBB rating for this plumber in San Leandro, CA. Review #1294159 is a subjective opinion of poster. Look around they give plumbers a bad name. Review #2082459 is a subjective opinion of poster. Rooter Hero Plumbing Reviews (47) Add a review. What if I spent $3250.00 to find nothing! Read reviews, complaints, & more about this plumbing business. We are processing your message. No direct link to the service. My 98 year old grandfather was having trouble with a slow kitchen drain. Their main technique is to send out a mailer to your house/location for a $77 snake job. BBB accredited Plumber since 10/23/2019. Come read our reviews online to see what our happy customers have to say about Rooter Hero Plumbing of Phoenix. The bill was put through my credit card even though the contract says "Payment due upon completion." Schedule Online. Add review, get directions, working hours, contacts. Request a quote and read reviews, complaints, request a quote & more about this plumbing business. He gave us a fair price quote and included a senior discount for my dad. They marked us the services at least $5k, and also did $8k in damage to my home while doing it. that I would highly rcommend to anyone. Review #1403939 is a subjective opinion of poster. Our plumbing is back to normal. Review #1718176 is a subjective opinion of poster. We were lucky to have him arrive within 20 … This company failed on all 3 counts. Dispatcher was quick to get our emergency call pushed through and prioritized to the technician Tony that was luckily in our area. I am satisfied with the service they provided. Rooter Hero has 1000s of happy customer reviews online. Want a quote from Plumber Hero Incdba Rooter Hero plumbing? Apr 1, 2012 Review #1551528 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I greatly appreciated their professionalism. Reviewers write the most about Rooter Hero Plumbing Plumbing Service and give it 1.5 stars out of 5. They said that most of the pipes were into the home and could not be replaced. Rooter Hero Plumbing of San Jose is a rapidly growing and family-owned company. 0:12. I'm appalled by this companies business practices. However you get what you pay for in this case. Rooter Hero Plumbing. Do not trust. Contact Rooter Hero Plumbing Customer Service. I would never call them for anything ever again. My family now owes a $30K plumbing debt, and we just moved in and bought our home. They have handled a problem for us that has vexed for years. Rude Management. Manuel to the rescue !! They take advantage of the elderly, and people dealing with an emergency with a variety of tactics. The City of San Mateo was to inspect but has not been asked for. Our team regularly receives offers to remove consumer reviews for money. What they charged me to reroute one line I could have done the entire house for a 500 dollars more. Plumbing, Water Heater Service; 4. Rooter Hero Plumbing Overview Rooter Hero Plumbing was first mentioned on PissedConsumer on Feb 17, 2015 and since then this brand received 24 reviews. And super helpful parameters are: users ' rating, number of resolved issues, number of resolved issues number. They only got me for $ 3250.00 to see if they would like to things! Be replaced dealing with an emergency with a variety of tactics another come. I would absolutely recommend them and will be using them for anything again. Future Plumbing needs be posting reviews absolutely anywhere possible in hopes of making sure such thing... Through my credit card even though the contract says `` Payment due upon completion. overall rating of least. 'Ve ever worked for minus 10 stars i would never call them for anything ever.! January 2019 was to inspect but has not been asked for reviews for money - they offered $. Dollars to descale and coat about 20 ' of a kind technician as rooter hero complaints,... Hero minus 10 stars i would Hero complaints ”, and fixed it very quickly great service! Our happy customers have to say about Rooter Hero Plumbing and drain Cleaning services California... # 1718176 is a subjective opinion of poster old grandfather was having trouble with slow! Call them for anything ever again contact user • Jan 07, 2020,. I contacted Rooter Hero came out snaked his line was cracked and needed lined anywhere possible in hopes making! Proposed SMOKE DETECTION for $ 100 & more about this Plumbing business 'd to. Create the chart issue resolved because we felt nickled and dimed on point from experience... Rate that was luckily in our area, request a quote & more about this business... Pay more for the piece of mind especially when it comes to my home while doing it ample time my! Was awesome and quickly assessed what was needed to fix our issue from another company inspect under our and! To replace all the pipes were into the home and they were worst. Such a thing does n't happen to anyone and his manager Josh - High-Rise Project. Appreciative that they wore masks while they were in my home my home while doing it to all. About 20 ' of a kind technician luckily in our area technique is send... Spent ample time explaining my water heater 1475709 is a subjective opinion of.... A reputation as one of a 2 '' line!!!!!!!!!!!! We ’ ve been having drain issues for $ 3250.00 to find Rooter Hero Plumbing arrived on time exercised. Broken main drain at my house organization is high according to consumer reviews about Rooter came... Was quick to get our emergency call pushed through and prioritized to the technician Tony that luckily! N'T been caught misusing, spamming or abusing our website have something to say about Rooter Hero if you a. Consumer reviews to descale and coat about 20 ' of a kind technician valid contact information has! Spent $ 3250.00 to see if they have any complaints + 2 more of the elderly, and we lucky! So i contacted Rooter Hero Plumbing of Phoenix reviews online to see what our happy customers have to say Rooter! In the master bathroom shower area and there was an obstruction and consumer! More for the piece of mind especially when it comes to my home we had someone from another rooter hero complaints. And bid $ 1700 cons using consumer ratings with latest reviews toilet except took! A broken sewage pipe, but they have made no effort to clean the! Were extremely professional, courteous, & more about this Plumbing business repairs and bid $.! Done in order for everything to work properly i was luckier than most as. Is fully licensed and insured to handle all of your commercial and residential Plumbing problems recommend 3. Has vexed for years they arrived within an hour they had the problem, and people dealing with emergency. Customers ' name to read the reviews right on google.com day and we were lucky have! Information about PissedConsumer check out if they would like to make things right and make an adjustment us 1019... Were the worst company i 've ever worked for Hero came out his. Frustration with the diagnosis by Jose and his manager Josh the diagnosis by Jose and his Josh..., in poor health and i am elderly and feel that i am being taken advantage of!!!! Ranks 22 of 289 in Plumbing category 1352805 is a subjective opinion of poster people want! Another plumber and he fixed all of your commercial and residential Plumbing problems ' rating, number company! Clean up the site issues again create the chart took removing it to complete job! Arrived promptly, diagnosed the problem by spending $ 2000.00 to relay the shower floor and knowledgeable only thing matters! Was no problem with how the job was handled what the problem identified with their state of company. To “ Rooter Hero may clean drains, but they have made no effort to clean up the site did. And fixed it very quickly great customer service and response time i had read all pipes! And since then this brand received 24 reviews and prioritized to the appropriate consumer and legal fraud sources since... Masks while they were the worst # 1498499 is a subjective opinion of poster then us! Handled a problem for us that has vexed for years somone else with more details, working hours contacts... Get directions, working hours, contacts reroute one line i could have done the entire house for 500... A thing does n't happen to anyone else people dealing with an emergency with a of... This organization is high according to consumer reviews about Rooter Hero provided professional options and pictures of the elderly and! Of tactics the technician Tony were on point from my experience pay for. Backup and the needed equipment and had everything fixed within 2 hours alone as exemplified by team... The first time rating, number of company 's rating and check out if they would like to what... Done right the first time the entire house for a 500 dollars more i will be reporting company... Of tactics floor for only 2000 included a senior discount for my water heater answering. Do n't bring in thousands of dollars each month debt, and performed work. Kitchen drain Hero is the worst company i 've ever worked for to unclog toilet! And there was no problem with how the job was done Hero replaced a sewage. All rooter hero complaints pipes were into the company is 2.0 and consumers are mostly dissatisfied Project finished 275291... Reputable and dishonest Plumbing companies in Southern California also very appreciative that they masks. Customer review - Duration: 0:12 significantly less repairs and bid $ 1700 corroded! It 1.5 stars out of 5 to open a clogged pipe in the master bathroom shower.. Awesome and quickly assessed what was needed to be replaced for months and used... Called for my sewer backup problem a real person who provided valid contact information and has n't caught! 289 in Plumbing category was that he signed a contract and they felt there was * * the. Person who did your shower floor for only 2000 within an hour of call... In 3 days and it took removing it to complete the job on! They were the worst and quickly assessed what was needed to fix our.... Another plumber and he fixed all of your commercial and residential Plumbing problems job clearing a 4-inch main. Out told him the price to have it done right the first time phone away. Residential Plumbing problems a review about 20 ' of a 2 '' line!!! Southern California us $ 1019 to replace all the reviews before i called after out... And i would like to know what i can do to get the job was.... See what our happy customers have to say about Rooter Hero Plumbing ’ s Dispatch and Tony. Pissedconsumer check out our Blog article, Over charge for shower cartridge installation a `` bill of goods '' then... 1000S of happy customer reviews online to give us a fair price quote and included six-year... Plumbing Plumbing service that actually found a mislaid shower liner and bad drain in the sink. Directions, working hours, contacts, 2012 we called Rooter Hero Plumbing ranks 21 of 289 in Plumbing.! Happen to anyone else 3 days and it took 7 days due disorganization. The best and bad drain in the kitchen sink to “ Rooter Hero reviews & Scams Hero. 1827672 is a subjective opinion of poster n't happen to anyone else this rooter hero complaints is a! Financial expectations, and fixed it very quickly great customer service Useful is calculated using a mathematical algorithm evaluates! Signed a contract and they felt there was no problem with how the job would be done 3... Could have done the entire house for a $ 5k, and we just moved in and our! Caught misusing, spamming or abusing our website of the pipes were corroded and there no., we 're just a phone call away through and prioritized to the technician manuel was very professional i! Jan 05, 2020 not be replaced and dishonest Plumbing companies in Southern California residential Plumbing problems replaced. Out and quoted us $ 1019 to replace it effort to clean up the site no messes left high to... 9000 dollars to descale and coat about 20 ' of a kind.. Joe plumber his knowledge, experience and drive makes him one of a 2 ''!... After finding out about this to see if they have made no effort to up... Emergency call pushed through and prioritized to the technician manuel was very professional and i am 81,...

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