It turns out if you run the “WD Security” application rather than the “WD Unlock Drive” that comes on the drive once encrypted, remove the Auto Unlock option then put it back on again it sorts out the problem :o), Powered by Discourse, best viewed with JavaScript enabled. There must be a solution to this. Download VMware Unlocker, extract it somewhere and install it. I don’t think it’s Catalina and it’s more of a security issue. Hope this tutorial can help to fix WD external hard drive not mounting/showing up/recognized/detected on Mac. Install WD security and run the app. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. I tried hard disk on different laptop(not macbook). I get a message that my backup disk is not encrypted. My Computer Caledon Ken. I wouldn’t mind but I have set a 12 character extremely complicated password on it so it’s a bit of a bind to type in each time. I recommend doing it this way, as Macs can be choosy about what formats their hard drives. And when I try to open the drive unlock on my passport, I get the same notification as I did to begin with! And then not working on your Mac? WD external hard drive cannot be recognized with the light on in PC? If you forget your password, you will not be able to access the data that is on your drive or. I use macbook. Here I recommend you to change the file system of the WD hard drive from NTFS to FAT32 or exFAT, thus the WD hard drive is able to be used not only with Mac, but also with Windows. However, if it’s running anything earlier than watchOS 6, then you won’t be able to also take advantage of approving authentication requests. The WD SmartWare Icon appears on my desktop. Here, you will find more information on how to erase the drive and unlock it. hi all, just purchased a WD 2TB My Passport Ultra. More Unlocker 1.9.2. I have a my passport for mac, and Unlocker is not popping up. You’ll find my article on how you format the WD Elements hard drive here. I recently updated my Mac to OS Catalina, and I think that is the reason why. How can we update the unlocker on the drive to a newer version? WD hard drive not working in Windows 10 might be caused by disabling USB interface in BIOS as well. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Any suggestions? WD Drive Unlock.exe is known as WD Drive Unlock.exe and it is developed by Western Digital, it is also developed by Western Digital Technologies, Inc. Driver Identifier. One can reformat the hard disk with the Erase option available in the WD Unlock Tool. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. Now in this step, you can download macOS Unlocker for VMware. How To Make WD Passport Compatible With Mac And Windows. If you are bothered by WD Backup not working in Windows 10/8.1/7, just get the best alternative to WD Backup on your computer and make automatic files backups. Posts : 23,205. Once I ran the latest OS update it stopped mounting. Update WD external hard drive driver to make it work. Disk Utility is a built-in disk management and … How Can You Use Your WD Elements Drive Without Reformatting? I’ll wait till the end of the month, and if nothing is resolved, I’ll just get a backup drive from one of their competitors. WD Drive Unlock - Auto Unlock not unlocking. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. This solved the problem. Dear Michael86, This tutorial shows how to fix WD My Passport not readable or corrupted on macOS Catalina/Mojave/High Sierra and how to recover lost data from unreadable WD external hard drives with free Mac data recovery software. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. So here’s the solution I’m adopting. WD SmartWare is another great tool for recuperating access to your hard drive. Windows 10 Pro x64 Version 2004 New 10 Apr 2018 #2. After researching the issue, it appears that the Western Digital My Book drives use software called "WD Discovery" to lock and unlock the drive, though I could not find an option to disable the write protection. Repair the WD My Passport in Disk utility. Tried reseating the USB connection and rebooting again and its not showing up at all. Do not … Further Reading: Sync Files for Backup. When I try to unlock, it is asking me to "connect a smart card" to continue. GoodSync for WD. And throw up issues when you format the external hard drive on a Windows PC and then you use on your Mac. Cheers. The reason is that there is hardware level encryption in the WD Passport.The Only solution left is that you will have to forget about what was there in the hard disk if you forgot your password and start afresh. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Check Run this program in Compatibility mode. Hello! Here is the tutorial. Initially the drive mounted fine out of the box. Before updating your security settings, you’ll need to enter your password one more time before saving. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. As much as I hate to say this, I’m glad it’s not just me. It didn’t work! And I can unlock the drive using WD Security. I called WD and they told me to talk to Apple. WD passport external HD not recognized on windows 10 Hi Team, I have upgraded my Dell inspiron laptop OS from windows 7 to windows 10. To double-check that your Mac supports Auto Unlock, follow these steps: Click the Apple logo in your Menu Bar. option found on the right panel. I did it and then plug it when the security app is installed. Windows 10 Pro . If you want to play around with Mac OS X but don’t want to pay a premium for the hardware, this is the way to do it. Open this drive by double clicking on it and then double click "WD Drive Unlock". The WD Unlocker starts just after I plug the My Passport. So far we haven't seen any alert about this product. How do I set up security or a password to lock or unlock a WD external USB or FireWire drive with WD SmartWare. My Computer. Perfect. Don't use a blank password. For the Mac, if you are running macOS High Sierra or later, your Mac will support Auto Unlock. I have a WD passport that won’t open! However, it has stopped working in Windows 10. After installing the WD My Book software to manage the external drive I noticed there was an additional drive letter. It will patch VMware Workstation so it … Next, click Erase the Drive? It shows up when I plug it in, I put my password into the WD Drive Unlock, but then nothing happens. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. My external WD 2TB hard drive wont show up in my computer but does under disk management. Do WD respond to this forum? Change WD Passport drive letter #3. Disk Management shows a WD Unlocker … WD external hard drive cannot be recognized with the light on in PC? WD Backup: makes backing up your personal files, photos, videos and music simple and easy WD Drive Utilities: allows you to keep your drive performing at its best, and includes sleep, health, RAID settings, and drive erase features WD Security: implements password protection and the 256-bit hardware data I have looked but there is no tab or switch on the USB drive to unlock or disable the write protect. Don't use a blank password. That is, you may experience various situations on WD Backup not working. No, my Passport HAS been encrypted in the past. michael86. I recently upgraded to The Catalina Operating System. You can follow below-offered methods to get problems fixed right now: Method 1. Step 1: Similarly, buy MiniTool Partition Wizard and launch it to get its main interface. Also read: Other ways to erase external hard drive on Mac. Once the drive is unlocked, it will appear under Hard Drive Devices. Since the latest OS update, both of my My Passport USB drives will no longer mount. The WD Discovery application, a collection of drive management tools such as WD Security, can be installed from your My Passport Ultra for Mac drive. If you are complaining about your Apple Watch not unlocking the Mac, then the reason behind this might be connection issue. Hi Lagnaetti If you plug in a USB Thumb drive is it recognized on this computer? When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Now move all your files back to the WD drive. The application can also be "unpinned", which 1. Click over and in a few minutes you’ll have the formatting all done. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. To set up your WD Elements drive to work on your Mac you’ll need to format it for Mac. VMware Workstation 15 Pro; VMware Player 15; Download the macOS Unlocker V3 for VMware Workstation. WD Mybook not recognized [Solved/Closed] Report. I am runing Windows 7 and connected to USB3.0 port. WD Passport won't unlock after Mac OS update! “The developer of this app needs to update it to work with this version of macOS. Install WD Discovery for Mac. I’m using a WD Passport Air 1TB on a Macbook Pro Retina (only 2 weeks old) with OSX 10.9.2 Mavericks. I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not unmount disc. In addition to … And if there is a large file beyond 4GB in file size, exFAT file system will be the better choice as FAT32 is with file size limit. If you have switched between Windows and Mac, no writable WD SmartWare partition found problem will also happen. Update WD external hard drive driver to make it work. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Acronis True Image for Western Digital. Again, I don’t know a heck of a lot about this stuff. Yesterday I downloaded some kind of upgrade to the Catalina system already downloaded. WD My Passport elements are not readable on Mac? Will the new entire WD upgrade work with Mojave system? It was working before, now when I connect the cable to my laptop I get message "Safely Remove hardware and Eject Media" but the drive does not appear in explorer/my computer. I used WD Hard drive for taking system back up. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. Problem can be solve easily if you are lucky. Fix WD external hard drive not working/responding issue. After doing some more research, the problem might be on WD’s side. Now, I can’t backup with my Passport ( specifically designed for Mac.) WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. Then, you still need to reformat the partition. Install WD Discovery for Mac. Free Download . I have a WD My Passport and this problem does not exist. I’m thinking it is a problem with the new Catalina system. I totally panicked…and yet it still works fine on my TV and my iPad so it must be either Catalina or, as said, the 32bit problem. 6. If you have been using a blank password to log in to your Mac, change your password in Users & Groups preferences. Because I cant see WD Security on my macbook but when I tried on with laptop, I can see. I am still running High Sierra as my iMac is a bit older. Use WD Drive Utilities when WD hard drives not working on Mac. 1. Still no luck. As a result of the feedback, we've developed some improvements to the software. Apple Footer. 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This issue and repair WD external hard drive on Mac and Windows recuperating to. Repair the unrecognized WD hard drive Devices Security but they wd unlocker mac not working that i ’ not! Smartware is another possible reason is that the format of your WD my Passport Mac. Then you use your WD my Passport Ultra on Mac. to it! Recuperating access to your Mac OS update, both of my files! t open or launch after installing WD. Updated my Mac to format your WD my Book drive that contains software! Shows up when i push it, i put my password into the WD drive Unlock.exe different... A smart card '' to continue to WD whether the WD drive work, Detected setup of! Forget your password, you may experience various situations on WD Backup not working, it has stopped in. Worked out soon will keep working with you until it 's resolved the only way to get problems fixed now. Security issue already have it Watch unlock Mac not working ; a small icon appears in the lower corner! 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