That differentiation of dealing with issues versus washing their hands is the thing that makes customers talk to other potential customers, and sing their praises. Door and motion sensors triggered quickly, and the alarms (internal and external) are ear-piercingly loud – certainly enough to garner attention. Yale Consumer Support team.I recieved a new yellow external siren box the next day, delivered by Royal Mail.5 star service.......Yale.Well done. Verisure Cameras. When do things matter?In a world of change, I for one accept that to err is human and things therefore operated or made by man fail. Alerts come through quickly to your phone, via the app, and through email, so you know what’s going on at home. Very polite. Each sensor has a spring-activated tamper sensor: if a sensor is dislodged, the alarm sounds. Yale is one of the longest-serving smart alarm manufacturers, and the Sync Smart Home Alarm is the company’s second smart alarm system. • Receive notifications when your alarm is armed, disarmed, or when it detects an intruder. Sort it out Yale. Smart Living; Products; Stockists; News; Yale Trade; Help & Support; Click here to open or close the menu . Spoke to someone named Dee who quickly helped me sort out the issue with my camera. Yale smart living range of products include our smart home alarms range, intruder alarms, smart door locks and indoor/outdoor cameras. While the sensors are all individually well priced, new owners will probably find it better to buy a kit. Yale Easy Fit CCTV Gen 1; H48000-960H DVR CCTV Gen 1; Easy Fit H4A and H8A DVR CCTV Gen 1; Easy Fit Y402B and Y804B SMART HD CCTV Gen 1; Yale Y402A and Y804A Smart HD CCTV Gen 1; Yale H4B And H8B HD DVR CCTV Gen 1; Smart Wired CCTV Spec Sheet; Smart Home CCTV Camera Manual; CCTV Quick Guide; Smart Home CCTV Dome Camera Too much hardware, too little function . Trust take years a build and seconds to loose. You've already flagged this Advertisement. Sudesh went out of his way to contact the previous owner to delete his master user account, thus enabling me to register as new master account. Yale Smart Living home security system – best for scaring off intruders. Yale Smart Living Home. Find your YALE Smart security and CCTV . Home Product Support Home Alarms Smart Home Alarms How do I install my Yale Smart Home Alarm? She sorted out my problem although I haven’t bought the item from them (Yale) directly. He then followed this up with an email to advise when the item would arrive what more could you ask for. Lack of a SIM back-up option is a bit of a missed opportunity, but the wide range of sensors, sirens and unlock options make the Smart Home Alarm a neat product. Totally blown away by my experience with Yale Customer Service/Technical Support, they couldn't have been more helpful. A clever and powerful system with lots of sensor options, but the Yale Smart Home Alarm could do with a SIM backup option. 1 x Exterior Siren. Really, what company wouldn't know that?There once was a time when phoning a main large company they were great but it really doesn't seem to be the case these days & I have found the same with a few others. Having the keypad is neat, too, as it makes arming or disarming the alarm really easy. The firm has branched out into smart home-security systems, too, creating a range of components to help secure your home that can all be controlled via an app on your smartphone. It has recently stopped making a noise whilst pressing the buttons but after one simple call to Yale and efficient service from their knowledgable representative Nina, there is a replacement on the way. If I'd have known that I sure wouldn't have called & there's no mention of it in their alarm booklet instructions or that I heard on the phone.I have always thought it terrible a company that sells you something then makes money if you need help & call them is a joke, now I can add Yale to the list so be warned. Previously you would need to save a lot of money to have a Yale system professionally installed with extra monitoring cost. I am amazed by the persistence of Vlad yesterday , a technical support guy who consistently stuck to his word and after several weeks we managed to solve a big problem I had with a keyless lock. Find out if the affordable Yale Smart Living Indoor camera meets your needs in our no-jargon review . Neither’s a replacement to a video camera, but can show you quickly what’s going on in your home, so you know if there’s a false alarm or if there’s really a burglar there. Entry Zone means the alarm going off is delayed in both fully and part-armed modes. The Honeywell Evohome Security has a brilliant range of accessories to equal Y-Cam’s, plus there’s a GPRS SIM-backed option, and its RFID key fobs are a cheap and easy way to give people access to your home without having to remember a PIN. Ideally, Yale should offer a paid-for monthly subscription that includes cellular internet backup. Assa Abloy Ltd. Control your Yale Smart Home Alarm system from your phone. More convenient for people that live in your house are the alarm key fobs (£25.40). Both products are part of the Smart Living range and are easily integrated. It would be nice to see IFTTT support, so that the alarm triggering could perform other actions, such as turning on lights. The one thing that’s missing from the system is an option for cellular backup. That’s good news if you’ve already got a Yale alarm, as you can just add in the hub, replace your old sensors with the new system and turn it into a smart alarm. Half the trouble is I think they aren't any longer owned individually but under a consortium of brands that are only interested in making money rather than any service which is a great shame.Which brings me to the final kick in the n***, I've just had my phone bill in & been charged for the 7 minute call to them at premium no prices £1.87. Surprisingly, there aren’t as many smart alarm systems as you may think, and each has its advantages and disadvantages. Yale hasn’t yet hooked its smart alarm up to any of the voice assistants. The gentleman ran through some checks to insure the problem could not be resolved over the phone. Really appreciate his responsiveness and help with my questions. Home Omit mode triggers the alarm immediately on fully armed mode, but the sensor is ignored in part-arm mode. The main choice comes down to choosing how sensors work in fully armed and part-armed mode. © 2021 Trustpilot A/S. Amazing customer service. Wayne Kennedy has been exemplary in sorting out A spare set of keys for me . Yale home security. It matters so much more what you do when something doesn't quite do what it should and to this end I can put hand on heart and say that Yale had a choice and in our case they stepped up and owned the issue with the product. By combining our smart door locks, CCTV, IP cameras and home alarms, you can build a Yale Ecosystem to suit your home, integrated under one seamless, single-point-of-access – the Yale Home App. I have found over many years as a consumer that the measure of a really good firm, the type of firm that cares about its customers, staff and product not just about profits that the real measure of a company is not how good a product is on its own but the whole life support of the product. Brilliant 5 star service, I wouldn't hesitate to purchase further Yale products. Adding extra devices is easy, too, using the app to put the alarm into learning mode and then using the pair button on the sensor you want to connect to the system. As I couldn't find them on their website I had to phone them & after the usual array of messages & button presses managed to speak to someone, who, after ascertaining what control panel I had referred me back to looking at their website. Choose from a variety of finishes - Satin Nickel, Polished Brass, Oil Rubbed Bronze, Black Suede, Antique Brass - to best match your door. Mobile alerts – Receive real-time notifications direct to your smartphone so you’re always in the know 3. Mechanical Warranty. Read more . Especially impressed that this is a free support service. Read honest and unbiased product reviews from our users. The Bad In order to upgrade to the smart home … Home Access mode triggers immediately for fully armed mode, but has a delay for the part-armed mode. Securitas Direct. What do the company do when things go wrong. Download Yale Smart Living Home apk 3.0.0.25 for Android. 1 x Exterior Dummy Siren. What's so often missed is that intangibility or product brand is worth way more than the replacement costs of one or two low value items. A complete shambles. Vlad how can I thank you anymore than I already have. Showing 1-12 of 44 products . A huge range of sensors and great app make this alarm a winner. Does it matter? 3. Best Wireless Alarm System Reviews – Top 10 Picks 1. An external alarm box (£70.56) will alert your neighbours that something has happened in your home. For both fully armed and part-armed modes, you can set the Entry and Exit Delay in seconds, getting the right mix for where your control panel is in relation to the door. i.e. Happy Xmas to you and your family Vlad, bless you my friend. 214 total. I love the keypads, which give you a permanent way of arming and disarming, even if you lose your phone or key fob. However, if you install this module, you can’t also have the Z-Wave Module 2 installed, which gives you Samsung SmartThings compatibility. I spoke to Yale customer services who we very professional and quickly helped me resolve a problem with my smart alarm. All of Yale’s smart locks have a security rating of ANSI/BHMA Grade 2 (Grade 1 is highest). Le constructeur américain Yale se lance sur le marché français de la smart home en présentant Yale Smart Living, une gamme d'appareils dédiés à la sécurité connectée. Also, each product needs a different app, Linus is Yale access, connexis is Yale connexis app, and smart alarms are Yale Home. The main competition comes from Honeywell and Y-Cam. If you read any review of smart home devices, usually one of the biggest negatives is that people struggled with connectivity. App control – Arm, disarm and manage Sync for peace of mind whilst home or away via the Yale Home app 2. Yale has a long history in self-fit alarms, dominating the shelves at DIY stores. Stream and record from your smart camera system with the Verisure Cameras app. But its app is rather clunky in comparison. Burglar mode triggers the alarm immediately as soon as a sensor is activated and works in both alarm modes. Reviews Review policy and info . Just installed two Conexis locks and one Linus lock. In the app you can create up to 10 PINs, giving different users a different code. Yale also has a PIR Video Camera (£131.71), which records a low-res 10-second video clip when triggered, and a PIR Picture Camera (£119.20), which takes a low-res image when triggered. Great experience dealing with Mark B from customer service - he was patient and worked through a number of options, offering creative solutions and working with me to find an answer. Page. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. Yale, like other manufacturers, has made its sensors unobtrusive, designed to be kept neatly out the way. Yale’s IA-320 home security kit is also sold by Currys, Costco, Screwfix, Wickes and other suppliers, and by Yale direct, so it should be a fairly safe choice. 1 x PIR Image Camera The Yale Smart System is a pretty extensive kit which will get you up and running in no time at all. We may earn a commission if you click a deal and buy an item. All sensors are wireless and come with a two-year battery life and made from glossy plastic, but they feel robust with no flex in the case. It’s worth thinking about the key fobs, too, as they can make life easier for your home’s main users. Yale lets you control each device, setting how you want it to operate. It’s neat to see the Jamming mode, which looks out for people trying to block the wireless signal and then triggers the alarm automatically. One tap of this sets off the alarm, hopefully scaring a thief in the process. The product is described as: The Sync Smart Home Alarm puts you firmly in control, giving you peace of mind that your home is secure and protected. In fact, the only time that Alexa is useful on a smart alarm is for protecting an outbuilding, so you can disarm or arm remotely. The ultimate Yale Vs Schlage smart lock review. Yale Customer Service/Technical supportTotally blown away by my experience…, Sudesh Siedhu - great help - always clear & polite, Yale HSA 6400 Control Panel Based Alarm System.
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