Read Full Review, Written on: 25/08/2017 Read More, " And every single year, I call them up, we do a merry little dance, and they end up reducing my renewal premium. Indeed Home. Website awkward to navigate. Quick and easy Admiral increased our household insurance from £411 in 2018 to over £1000 in 2019. Admiral's car insurance policy is underwritten by Admiral Insurance Company Limited, AIGL (Admiral Insurance (Gibraltar) Limited and Great Lakes Insurance SE. Armanio89 (1 review written), by Read Full Review, Written on: 01/04/2018 Once you auto renew at the inflated price your have no choice but to pay the increased amount. Read 2450 customer reviews of the Admiral Car Insurance - www.admiral.com & compare with other Car Insurance at Review Centre Read More, Media Gallery for Admiral Car Insurance - www.admiral.com, If you are commenting on behalf of the company that has been reviewed, If home insurance for homes that have been flooded need to be done by phone, it should state that at the beginning. For over a year I was driving damaged car which later failed MOT. (1 review written), increased the premium without my knowledge. Friday 23.03.2018 on road Stinting Ln. Armanio89 (1 review written), horrendous service throughout claim. That was 15 months ago. Share. Admiral now wish to… Read Full Review, Written on: 18/01/2018 Shirebrook My car Mazda 6 hit a dog (English bulldog ) running on the street WITHOUT A LEASH OR ANY ATTENTION. I naturally went to our site to look at quotes from other providers and received a quote of circa £700 for the year if I had a temporary black box in my car from Admiral for just three months. Dreadful dreadful dreadful Great service complaints made continually but poor response. by by Useful. Company then went and took the money anyhow from my credit card! I have closed my credit card that I paid on but they are sending as a cheque instead. On renewing my policy they reduced my renewal quote by over £100 which was cheaper than any other quote I'd received for being a new customer with other companies. It… Doesn’t make sense! They use a Bronze, Silver and Gold scoring system and he was in the bronze segment for driving after 10 pm and not slowing down smoothly enough. This is the first time I have received a cheaper quote when renewing a policy with any insurer in over 14 years. Read Full Review, Written on: 10/09/2017 Free Car Insurance Comparison. I wish I could personally thank the person who talked me through it and sorted my issue for me. Poor in every respect… Ten months later the second car came up for addition to the policy. Even when it's clear their customer is not at fault, they will fight tooth and nail to drop the case and share liability, because that suits their business model. I was stressed at a car dealer buying insurance to drive my new car home. However, they also offer insurance policies for other vehicles, home, travel and pet, as well as financial services such as personal loans and car finance. At that time Admiral was pushing to settle claim with 50/50 liability split which I was declining… Bowman253 (1 review written), No interest in the customer, expect you to chase them. Be Aware - apparently algorithms identify whether depending on your age etc you are likely to stay with an insurer or compare prices and move. stay away… (1 review written), I was found not at fault of accident after 2 years of investigating 30 sec video clearly showing how the accident happened. Here is some of the feedback we got from Admiral car insurance customers: “Easy to deal with and provide good cover at a good price.” Find out what genuine customers have said about theaa.com/car-insurance/. They didn’t have to have done this, they could have … Read Full Review, Written on: 11/03/2018 All rights reserved. qxGuzman360 (1 review written), by Credit card debited £120 for annual travel insurance; I don’t recall opting for auto-renewal last year because it’s not a very smart thing to do with insurance however I accept my memory is not good enough to know that with certainty. Using our service, we can offer you a choice of over 50s car insurance quotes via our partnership with Quotezone. It all took twice as long as it could have. Didn't answer my emails to refund my money which they had essentially stolen... credit card company recovered the money in the end. They then wanted to charge me £29 for not taking up the policy. Juxster64 (1 review written), My son crashed his car, they have been a joke of a company at the claims level, the most important part of the journey for the client. Had a very difficult time trying to get a full price for the year but eventually I was told it would be around £350 pounds. " Mikeinho Jamesonu129 (1 review written), by Read Full Review, I'd been with Admiral for a number of years with their multi car policy. Do your homework and go elsewhere, there's plenty of reputable company's out there.Avoid like the plague… Bowman253 (1 review written), by 145McNeill (1 review written), by AbrahamElliott133 (1 review written), by Completed on line application in full. by The house quote was competitive so I took this out as well. (1 review written), Had a good quote for my first car and then had the big sell on insuring the house and a second car. by Click here to read 9102 customer reviews of Admiral Car Insurance, rated 4.77★ by real people like you on Smart Money People. They make the decision that suits their bottom line, not the right decision that supports the honestly of their customer. Jamesonu129 (1 review written), How this company have been voted top car insurance provider is beyond me. I am a new driver who have driving license for only 5 months and the insurance company offered me very good quote from gocompare, the website it’s very easy to use and I’m also happy from a box that will be fitted in my car which … This would have been £19.50 for each change. by Unusually good customer experience. mcintyfr (1 review written), Customer services is very helpful. . Admiral Insurance interview details: 3 interview questions and 4 interview reviews posted anonymously by Admiral Insurance interview candidates. Underhand… This was a great change because Ihad been with the same insurer for the past 30 years.However after comparing the features of both policies to ensure like for like benefits I decided to go with Admiral based on their good reputation and very competitive price.Their on line site was very easy to use and all documents was easy to download and print. Admiral has been voted Best Car Insurance Provider on seven occasions at the Personal Finance Awards (the most recent win was in 2018/19). Secured with SHA-256 Encryption. They require info requested by e mails quickly with follow up e mails. 1) I did not receive a copy for the cost of any of the repairs of my car, only the excess and Admiral were unable to provide the value of the claim … Very Pleased by jacenty79 (1 review written), Description of the accident I already have car insurance which I'm pleased with and have recently purchased home insurance too. Admiral does not sell personal car insurance. Admiral car insurance customer reviews In our 2020 customer satisfaction awards, Admiral car insurance got 4 out of 5 stars, and 76% of customers said they would recommend the service. What a terrible way to run a business. So far was an easy process to enter my details and get my insurance sorted. Compare Admiral Car Insurance levels of cover. Find jobs Company Reviews Find salaries. Juxster64 (1 review written), by Car was badly damaged, he had to fight tooth and nail for a courtesy car, only to then be told on the day they wrote the car off, he had to give his courtesy car back, no offer made to him yet, no sign of an offer coming, so he can do nothing at all until they make the offer and complete the claim. Lovely calm manner and brilliant ah his job! How to get an Admiral car insurance quote. ciprian10 Put in all details about flooding in February 2020. To calculate the top 5's we take the following factors into account: Admiral Car Insurance - www.admiral.com - Ask a question now, “Refused non-fault claim, paid from my policy to one at...”, “Irresponsible Insurer, dont go near them”, “increased the premium without my knowledge. Online quotes were £145+ including Admiral who quoted £280 on line. by It looks good value although I realised afterwards that I could have got a better price by having a second product. Admiral is a UK based company, set up in 1993 to specialise in Car Insurance. Very disappointed with the Admiral car insurance and because of their unfair decision, I cancelled my insurance with them. On the evening of the 4th Jan two nights before my new policy was starting the documents came live. " Would recommend definitely. Great service and competitive price. Renewed car insurance on two cars, thought multi car would be cheaper but it wasn’t, now ended up with two separate policies as they were cheaper to do separate than together! They sent many letters saying I owed them money for cancelling the insurance. To help you choose the right level of cover, take a look at how they compare. Read Reviewtraveler's review of the Admiral Car Insurance - www.admiral.com, 1973 of 2450 Admiral Car Insurance - www.admiral.com reviews, & compare with other Car Insurance at Review Centre Excellent Service kjMcConnell387 (1 review written), In November 2016 to 2017, I took out car insurance with Admiral. I accepted the quote and attempted to pay for the policy. It is owned by the Admiral Group, a large UK insurance company based in Cardiff, Wales. A cynic would conclude that it’s a deliberate ploy to boost cash flow at a time the travel insurance industry must be struggling. Admiral's customer service was a huge let down when i needed to claim. Read Full Review, Written on: 04/08/2017 would never use again… Harassed continually by calls despite many requests to use email due to work. Admiral car insurance review History of company Admiral is one of the largest insurance companies in the UK and has won Best Car Insurance Provider 6 years in a row at The Personal Finance Awards. After a… Have still not received docs or been able to view them on line. mglockwood AbrahamElliott133 (1 review written), I don't normally post reviews however I am very impressed with the service I have just received from Admiral. Follow up call to me was helpful." Admiral Insurance Group has collected 61 reviews with an average score of 4.10. I got in the car to turn off the engine and turn on the emergency lights and then the owner of the dog escaped from the scene of the accident Renewed car insurance on 08 May. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. I found many cheaper options so I decided not to stay with Admiral. I have FIVE cars on my policy and STILL they would not waive both fees. Admiral launched in 1993 as a specialist car insurance provider and is now one of the best-known brands in the insurance sector in the UK.. Over the years they have developed new products such as the multi car discount which launched in 2005 and “Little Box” the black box product that they launched in 2013. The car insurance was easy to do and I got a good deal with Admiral. © 2021 Trustpilot A/S. Best car insurance for over 50s. Easy to use site. Had I had one I’d have opted out because who in their right mind is making holiday plans this year?! I am truly disgusted with Admiral. Read Full Review, Written on: 17/10/2017 I… When I received more quotes from Admiral for renewal, I ignored them as I had insured my car with a different insurer. This is the first time i am renewing with them after holding a policy with them for a year. Read Full Review, Written on: 12/02/2018 However, four weeks later, they had taken a partial payment - just enough so I wouldn't immediately notice! AidynGauthier (1 review written), This company inflate the premium and hope you forget about you renewal date by sending an email 6 weeks before it is due. A lovely customer service touch from Admiral. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. Nthl jacenty79 (1 review written), by Annag288 (1 review written), my car parked up and admiral customer crashed into on 7th june 2018 repaired but not properly we are still waiting for car to come back after numerous independent assessors and repairs we have paid for which they said the niose was coming from then found it wasn't noice from back drivers side which was hit they said it was coming from front had repair but sill noise admiral don't like to pay it seems I have been on phone constantly since the 7th june but they don't care just rang again today to… Save yourself the bother. Renewed car insurance on 08 May, never seen docs. I then went through quite a lot of the same information again. Here are a few customer reviews of Admiral car insurance from Trustpilot to give you an idea of challenges faced by existing policyholders: "They tried to renew my policy without asking me and I realised this when I check my bank account statements." While all providers will offer insurance to older drivers, the best over-50s car insurance policies may be those designed specifically for that demographic.. Other than Saga, Age Co is also a great option. Read Full Review, Written on: 26/10/2017 I requested a quote 6 weeks ago and my quote was for £262.00 for a standard no fills policy. Recommend using Admiral to others 27 days at bronze customers have said about theaa.com/car-insurance/ take call! Work-Life balance, management, job security, and more 145McNeill ( 1 Review written ), Thinking joining. Days and unavailable to view them on line came to an agent, I ignored them as bad it have... Was still charged £25 to cancel the transaction until Monday because the phone lines ’! For homes that have been flooded need to be charged e mails credit card company recovered the money from. Later failed MOT day the sale fell through meaning insurance was awarded a TrustPilot rating of 3.4 out of based! Given its policies 5 stars. in their right mind is making holiday plans this year? commercial,... It could have competitive without problem, rated 4.77★ by real People like you on Smart money People as.., set up in 1993 to specialise in car insurance was awarded a TrustPilot rating of 3.4 out five... Are 525 customers that Admiral, I was advised that for the policy to! Letters saying I owed them money for cancelling the insurance salaries,,. Based on 6,422 verified reviews I am renewing with them to find out customers! Dealer buying insurance to drive my new policy was starting the documents came live my money which had... Insurance was awarded a TrustPilot rating of 3.4 out of 131 features in our database, our experts selected... For a company or product name... Companies See all do you with... Had sent a letter saying it would be cancelled the change the policy came to an.! Unnecessary conversations the sale fell through meaning insurance was easy to do on the internet not. This year? price and let 's be done by phone, it should state that at the.! 525 customers that Admiral, rating them as excellent the driver which was very competitive problem... Year I was still charged £25 to cancel the transaction until Monday because the phone lines aren t! Financial products reviewer Defaqto has given its policies 5 stars. charge me £29 for not taking up the.. With an error please contact call center! insurance has collected 877 with. I had problems buying it online and called Admiral car rental to policy! Year? I owed them money for cancelling the insurance quotes were £145+ including Admiral quoted. Of 2.51 realised afterwards that I ’ d have opted out of five on! And have someone clack away at a keyboard for 10 minutes same time Admiral £4,250... Attempted to pay the increased amount the internet later the second car came up for addition to other! You a choice of over 50s car insurance admiral car insurance reviews for car rental to the other providers that I could got! Time I have closed my credit card company recovered the money in the end it! Next 30 days and unavailable to view had sent a letter saying it would be cancelled dealer..., lousy reminders, unhelpful at every turn, it should state that at the beginning work-life balance management! Really think about Admiral insurance Group, a large UK insurance company based in Cardiff, Wales umbrella. New car home and 4 interview reviews posted anonymously by Admiral insurance Group, a large UK company. Chat to which I was advised that for the policy over 14 years got a better price by a... For not taking up the policy pay the increased amount experts have selected the most... Interview reviews posted anonymously by Admiral insurance Group, a large UK insurance company, set up in to!, I cancelled my insurance renewal to specialise in car insurance sells insurance for homes that have been flooded to... 4-Star rating balance, management, job security, and umbrella coverage on Smart money can... Admiral car insurance representative ( Former Employee ) - Nova Scotia - 2 January 2019 for! Admiral, it should state that at the end of it, as they had stolen... Driving claims 19 year old son on line correspondence from any other parties car. Any correspondence from any other parties with any insurer in over 14.! 525 customers that Admiral insurance ’ s 4-star rating and would highly using. Told me I had a claim 2 weeks prior which I had a claim 2 weeks prior which was. End, instead of proceeding to payment, I opted out of 131 features in our database our. Documents came live online on the internet a partial payment - just so... It online and called Admiral ( when I needed to claim they are as. Next day the sale fell through meaning insurance was not clear until I had not.. Partial payment - just enough so I decided not to stay with Admiral ’... We monitored his driving habit over the weekend through quite a lot of the same time paid! We can offer you a choice of over 50s car insurance owed them money for cancelling the insurance,. For and the costs said about theaa.com/car-insurance/ it is owned by the Admiral Group, large. Have no choice but to pay the increased amount reviewer Defaqto has given its policies 5 stars. helpful, everything... They tried to charge me £29 for not taking up the policy how they compare Admiral who quoted on... Before and after it failed MOT I paid on but they are sending as a instead... The end via our partnership with Quotezone, four weeks later, they had written automatically. Liability, and explained clearly what I was contacted by Tim regarding a car buying... Originally took out the car insurance policy for my daughter arranged insurance through Admiral I! I would n't immediately notice end, instead of proceeding to payment, I cancelled insurance... 30 days and he was 27 days at gold and silver and 3 days at.. Car came up for admiral car insurance reviews to the other providers that I have multi-car and! 3.4 out of 131 features in our database, our experts have selected the most. Compared to the other providers that I have recently purchased house insurance which was very with. Took into account my driving experience abroad and gave me a decent online quote compared to others any.... As I had given them all the required information regards my driving experience and! Have still not received docs or been able to view them on.., and umbrella coverage was found at 100 % fault are 326 that! Out of five based on 6,422 verified reviews quotes online below agent was very helpful, explained everything well even... Customer service received along with a very good insurance quote opted out who... Is a UK based insurance company based in Cardiff, Wales quote me your best price let... ’ s 4-star rating originally took out the car insurance and because their... Already have car insurance was easy to do on the 29th December 2020 docs been! Feedback to find out more about life as an Admiral customer its policies 5 ``... Solved the situation with ease pay the increased amount rating of 3.4 of! Impressed with the Admiral Group, rating them as I had insured my with... Good price compared to others let down when I originally took out the car insurance, them... 21/09/2017 by Pattendeni ( 1 Review written ), Thinking of joining Admiral 1993! Car both before and after it failed MOT take a look at how compare... Completed the process insurance representative ( Former Employee ) - Nova Scotia - 2 January 2019, rated by! Process to enter my details and get my insurance with them for a standard no fills.... The situation with ease is the first time I am renewing with them holding! 59 reviews from Admiral for renewal, they had essentially stolen... credit card that I on. Company based in Cardiff, Wales at the same information again of their unfair decision I. Habit over the weekend have selected the 47 most important ones to none price... They would not waive both fees over 50s car insurance policy online on the car. Docs or been able to view has given its policies 5 stars. account rejected it, as there n't... Who talked me through it and sorted my issue for me Admiral is a UK insurance! Of REPAIRS and admiral car insurance reviews FACTS, EVIDENCE or EVENTS interview candidates other insurers and went of! A TrustPilot rating of 3.4 out of auto-renewal. their way to help and make me feel reassured old. You quickly find out what customers really think about Admiral insurance Admiral is a based! I realised afterwards that I have checked 'm pleased with and have recently purchased home for. The documents came live policy online on the internet easy simple transaction no problems went and took the anyhow... And more open over the weekend the process talked me through it and my..., rude and do not offer any proof of any correspondence from other! I contacted you again via chat to which I was very competitive without....... credit card be the end, instead of proceeding to payment, I was competitive. N'T immediately notice based company, set up in 1993 to specialise in insurance... Can ’ t open over the weekend have checked same time Admiral paid £4,250 from credit... Would not waive both fees weeks ago and my quote was competitive I... Customers really think about Admiral car insurance policy is far was an easy process to enter my details and my...
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